Shipping & Delivery

Shipping & Delivery – Wiecel®

At Wiecel®, we work with international fulfilment partners to deliver our products to customers efficiently and reliably.

Processing Time

All orders are processed within 1–2 business days.
During this time we confirm your order, perform quality checks and prepare your package for dispatch.

Shipping Time

Our products are shipped from our international fulfilment centre.
Estimated delivery time:

Destination Delivery Time
United Kingdom 5–10 business days

Delivery times may vary slightly during seasonal periods or high demand phases.

Tracking

Every order includes tracked shipping.
You will receive your tracking number by email as soon as your package is dispatched.

Customs & Duties

All standard deliveries to the UK are duty-free for the customer.
In the unlikely event of customs delays, delivery may take a little longer.

Return Address

Please contact us before returning any item.
Returns must be sent to our UK returns department:

Wiecel® Returns Department
5 South Charlotte Street
Edinburgh, EH2 4AN
United Kingdom

Customer Support

📧 info.wiecelstore@gmail.com